MLGW Login Online Bill Payment, Reset Username & Customer Service

You may access your Memphis Light, Gas, and Water login credentials through Shelby County’s due date utility bill paying system. You can monitor your consumption and pay your bills online. You may identify the nearest branch using the MAP location feature. 

Feature Points

  • MLGW fundamentals
  • MLGW login issues and solutions
  • Mobile App login
  • Recognize MLGW payments due.
  • Contacting Customer Service
  • Loan servicing basics

  MLGW Login Online Account By Website

  1. Visit the official page:

MLGW Login


 Recover User ID

MLGW Login

 Recover Password

MLGW Login
  1. To retrieve your password, click on ” Forgot Password?” within the account log-in area.
  2. Enter your User ID and fill in the blanks with your account information
  3. Select the ” Continue icon.

Record You will need to answer the hint question that you created during registration before you can change your password. You must answer the clue question correctly to reset your password.

MLGW Creates An Account For A New User

Step 1: Go To MLGW’s Registration Page

Visit the link to prepare for a paperless electronic account

Step 2: Provide Private Credential

MLGW Login

 How Do I Log In To My MLGW Account Using The Mobile App?


MLGW Login
  1. Install the app on your smartphone
  2. In the provided boxes, fill in your username/password
  3. To complete the operation, just press ” Login”.

The new MLGW app allows you to access your MyMLGWaccount. Here you can view and pay your bills, get outage notifications, manage your account, and use MAP for the nearest payment arrangement station.

MLGW Bill Payment Methods

MLGW bill payment online is easy for all users. It also offers various ways to transfer money.

You can also set up online automatic payments or choose from other options. The support team can help you cancel any payment orders that have been placed.

Online banking Log in to your account. You can pay a bill using the PAYMENT BILL option.

 How To Contact MLGW Customer Service Representative?

MLGW Login

They would like to hear both your positive and negative feedback in order to provide the best service possible.

  • To let us know how we are doing, please select the general feedback option below in the ” Purpose” field.
  • For billing-related issues, please select the Payment Feedback option below in the “Purpose” field.

This form should only be used if you have a billing question that can wait at least three business days to receive a reply. To reach MLGW Customer Support Billing & Payment, dial (901) 544-6549

You should not use these forms to report emergency situations like gas leaks or downed power lines, broken water division pipes, and dangerous street barriers. To reach the MLGW Emergency Hotline, dial (901) 528-465

To report a problem, call the outage hotline at 901 544-6500. Please be prepared to provide your 16-digit account number and the MLGW contact number when you call.


  • 1-800-528-HEAR (4303) TTY
  • 1-800-0298 Tennessee Relay

Email: [email protected]

Main Office: 245 South Main Street

Social Media: FacebookTwitterBlogspotYoutubeInstagram.


Can you extend a payment arrangement to MLGW?

Customers in financial trouble may request a delay in their debit date if certain requirements have been met and payment arrangements are kept. Register through My Account by calling 544-MLGW (66549), or visiting

How long does it take for MLGW to disconnect?

MLGW also claimed that clients who are in arrears can make payments for as long as 13 to 35 days. PrePay is available if the consumer is unable to pay 25% of their debt.

Does the City of Memphis own MLGW?

The US’s largest municipal utility, MLGW offers three products: Light, Gas, and Water. The President and CEO of the utility oversee its daily operations. He is elected by the Mayor.


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